Customer Services & FAQ
iF YOU WISH TO CONTACT US FOR ASSISTANCE YOU CAN CONTACT OUR CUSTOMER SERVICE TEAM BY PHONE OR EMAIL
We're here for any queries, requests or issues you may have
Hours: 9.00am - 4.30 pm Monday to Thursday
9.00am – 3.30pm Friday
Countries outside the EU: Please contact us by email in the first instance at customerservice__AT__venomuk__DOT__com
Please note that our team are taking a well-earned break over the Christmas period, so it may take our team longer than usual to get back to your enquiries. For assistance check our FAQ at the bottom of this page as phone lines will be closed during this time, but if you still need to contact us use customerservice__AT__venomuk__DOT__com to get in touch.
Orders placed via Amazon between 23rd December 2020 and 3rd January will be despatched week commencing 4th January 2021. Thank you in advance for your understanding, and for your support this year!